Lambert to host Customer Appreciation Week

Lambert Celebrates Customer Appreciation Week
Airport retailers, partners and airlines plan weeklong events for passengers

May 6, 2013

(St. Louis) In conjunction with National Travel and Tourism Week, Lambert- St. Louis International Airport is excited to designate May 5-11 as Customer Appreciation Week.   

Lambert staff, partners and airlines have a week of special events planned with live music, giveaways and special appearances.  Passengers can expect random surprises while riding the shuttles to and from the airport parking lots thanks to Lambert partner Super Park.  Monday, Lambert staff and partners will proudly showcase their musical talents on the Entertainment Stage in Terminal 1.  Performances will be held Monday and Thursday in Terminal 1 and Terminal 2. Tuesday will be Mascot Day.  Passengers will have the opportunity to meet and greet mascots from the St. Louis Cardinals (Fredbird), St. Louis Rams (Rampage), St. Louis Blues (Louie) and Six Flags WB characters Daffy Duck and Bugs Bunny.  Customer Appreciation Week is for mom, dad and the entire family as they fly in and out of Lambert Airport.  On Wednesday, Airlines Day, each carrier will thank passengers with candy and other giveaways.  Customer Appreciation Week will conclude with treats from The St. Louis Convention and Visitor’s Commission and performances from local bands. 

Here’s a complete schedule of events:

Monday (May 6) – Live Performances- Terminal 1

10:30 a.m.-11:45 a.m. – Guitarist Lupe (Pasta House)

1:00 p.m.-1:30 p.m. – Singers/Duet Amanda Honkomp and Saddiyah Brady

Tuesday (May 7)-Mascot Day

11 a.m. – 12 p.m. – US Bank Captain Shield (Terminal 1)

12 p.m.-2 p.m. – Six Flags/WB Bugs Bunny & Daffy Duck- (Terminal 2)

12 p.m.-St. Louis Blues Louie (Terminal 1)

3 p.m. – St. Louis Cardinals Fredbird (Terminal 1)

3 p.m. – St. Louis Rams Rampage (Terminal 1)

Wednesday (May 8)-Airlines Day

The individual airlines will hand out candy and other surprises for passengers at the gate.

Thursday (May 9) – Live Performances-Terminal 1 & 2

10:30 a.m. – 11-45 a.m. – Pianist Bryan Johnson (United Airlines)-Terminal 1

12:30 p.m.-1:15 p.m. – Singer Ric Louis (TSA) – Terminal 1

1:30 p.m. – 2:00 p.m. – Singer Dana Washington (United Airlines)-Terminal 1

1:30 p.m. – 2:30 p.m. – Saxophonist Readus Miller (Shoe Shine)-Terminal 2

Friday (May 10) – Live Performances by Local Bands-Terminal 1 & 2

1 p.m. – 3 p.m. – Jon Thomas & Friends- Terminal 1

1 p.m. – 3 p.m. – Bottom Up Blues Gang-Terminal 2

4 p.m. – 6 p.m. – Beth Bombara- Terminal 1

4 p.m. – 6 p.m. – Tommy Halloran Quartet-Terminal 2

Customer Appreciation Week is designed to bring awareness to Lambert Airport’s continuing commitment to excellent customer service and the customer service program, Catch Us Giving.  For more information go to www.flystl.com

The media is invited to cover the events. 

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Contact:
Jeff Lea
Lambert Public Relations 
314-426-8125
jrlea@flystl.com

Lambert is the 31st busiest airport in the U.S. as ranked by Airports Council International-North America. Lambert served nearly 13 million passengers in 2012.  Lambert-St. Louis International Airport is an Enterprise Fund Department of the City of St. Louis. It is wholly supported by airport user charges. No general fund revenues are used for the operation, administration, promotion or maintenance of airport facilities. For more information on flights and services at Lambert-St. Louis International Airport, log onto www.flystl.com

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